With the ‘great resignation’ at the front of many people’s minds, employers need to ensure that they focus on employee experience to retain their staff.

With one in five employees thinking about leaving their current role, it has never been a more challenging time to do so.

A huge contribution to an employee’s work experience lies within the management team. A worker’s line manager can ultimately make or break their time with a company, so it is important that leaders, new and old, are trained effectively.

When a team member is promoted to manager, they will be taking on a whole new set of responsibilities and tasks, beyond just the management of their team.

As an employer, you are responsible for ensuring that these leaders are successfully trained for their new positions.

As it is World Leadership Week 2021, we thought it was a great opportunity to share some quick tips on how to do this:

1. Train your managers on how to build a successful team

First-time managers may be good technical leaders; however, they may not have the required people management experience and skills needed to build and lead a successful team.

To address this, employers should aim to train people on how to be an effective coach, how to promote diversity and inclusion in teams and how to take advantage of people’s strengths and skills for potential opportunities.

They may also know how deal with conflict and the correct procedures for monitoring and improving their team’s performance.

2. Practice leading with empathy

When it comes to new manager training, leading with empathy is often underestimated.

Leading from a place of care and understanding towards workers will ensure employees know you are concerned about their happiness and will help form relationships at work.

Managers do not need to be robots. They need to be human. Too often, their new found power can  create situations that lead to tension and conflict.

3. Ensure effective time management

Time management as a manager takes a whole new meaning. New managers need to understand that their duties to direct reports are more important than their own needs or their managers.

Giving your new managers tips on how best to manage their time to ensure they can juggle management tasks and daily workloads will ensure they are set up for success in this role.

It is often best to slowly transfer new tasks to them, as and when they master their other work to prevent burnout.

4. Encourage employee wellbeing and empowerment

Training new managers on mental health and employee wellbeing are crucial for maintaining happiness within the workplace.

Enabling and empowering teams to perform should come hand in hand with ensuring employees are happy and satisfied in their roles. This will also ensure you are retaining staff and avoiding workers looking elsewhere for happiness and fulfilment at work.

5. Listen to team needs for development

Often, employees seek opportunities elsewhere due to the desire to progress and develop further in their careers.

Because of this, managers should prioritise the training needs of the team. Not only will this keep employees happy and fulfilled in their development, but a versatile and knowledgeable team will help the business excel. This will also help to ensure you are leading a successful team.

Managers should be able to find roadblocks in the team and figure out where there is potential to grow.

We can guide you through the process of looking at your current workforce needs now and in the future.

Want help with management training? Let’s take action.